What we can bring to answer your question?
Everything you need to know about theOlivepod — from pricing, setup, and device compatibility to managing donations and maximizing impact. Learn how it works, get tips for seamless use, and explore the tools that make giving easier and more effective.
Quick answers for
Popular questions
theOlivepod is an all-in-one digital fundraising platform that enables organisations to collect contactless, online, QR code, widget, and mobile donations — with real-time tracking, custom branding, and campaign controls from one dashboard
Any non-profit, charity, mosque, church, or community organisation with a verifiable fundraising purpose can sign up. We support organisations of all sizes — and offer plans from starter to custom enterprise
No. The platform is designed to be intuitive and beginner-friendly. If you can use a web browser or smartphone, you can set up and manage campaigns.
01 — Choose Your Device
Pick a ready-to-use point of donation terminal or create your own DIY setup — both work seamlessly with the platform.
Explore products
02 — Create Your theOlivepod Account
Sign up in minutes. We’ll guide you through connecting your payments and verify your account (usually within 24 hours). Then create campaigns, links, and QR codes.
Create Account
03 — Connect Payments & Go Live
Link your payment processor and start accepting secure, contactless donations instantly.
Create a SumUp Account
Yes — all plans include a free trial so you can start fundraising before committing.
No — plans are flexible and can be cancelled anytime with no long-term lock-in.
Yes — theOlivepod supports Gift Aid data collection to help UK charities claim up to 25% extra on eligible donations.
Yes, we use industry-leading Payment Account Reference (PAR) technology to securely recognise returning donors. This allows repeat supporters to donate faster, Gift Aid to be applied automatically, and donors to enjoy a seamless, convenient giving experience every time.
Yes — launch branded online donation pages that work across devices and include flexible giving options like one-off or recurring gifts.
Absolutely — our donation widgets can be added to your website and are fully customisable.
Not necessarily. You can use your own Android device with a compatible card reader (e.g. SumUp) or choose one of our ready-to-use donation stations.
Yes — our DIY option allows you to create a custom donation point using any Android device and a payment reader. Our 3D enclosure designs are open source if you want to customise your setup.
Yes — contactless and online donation tools require an internet connection via Wi-Fi or mobile data.
We support trusted processors — currently SumUp with low fees — and enable secure contactless, chip + PIN, and mobile wallet giving.
Yes — we use PCI-compliant payment processing, secure encrypted connections, and verification steps to protect donors and organisations.
Donation limits are primarily dictated by the payment processor. Typically donors can give amounts from £1 up to processor limits.
Yes — with mobile fundraising tools, volunteers can use theOlivepod app and compatible readers to collect donations anywhere.
Yes — you can update campaign messaging, amounts, branding, and settings from theOlivepod dashboard at any time
The dashboard shows real-time donation data, campaign performance, and donor insights all in one place.
Our friendly support team can assist you throughout setup and beyond — just get in touch via email or whatsapp chat.